Frequently Asked Questions
Let us show you the answers!
You can choose to have 8, 16, 24, 36 and 72 pictures, however typical 360 photos usually have 36 photos. Having 72 photos makes it easier to have a smooth and detailed experience. The number depends on the demand and IT infrastructure of the customer.
Our customers can choose from RAW, TIF, JPEG or GIF file formats. It is necessary to provide information about the desired file type before placing the order.
Depending on the demand of our customer, we can provide MPEG-4 videos or animated GIFs, if necessary. Videos made this way will have a constant moving feature.
The time needed is different for each and every project. It depends on the size, weight, nature, features and number of the product. The exact delivery date will be calculated by our team according to the details.
Yes, our studio is equipped to take professional, high resolution product photos.
We always size the product photos according to the need of our clients. Depending on the server and website of the customer, we advise 1000-1500 px wide pictures or FullHD (1920x1080px) resolution. The originals are more that 6000 px wide, which we can also give to the client, if needed.
The safety of your product is the most important for us. Not only our colleagues are extra cautious, but we also have liability and property insurance. In special cases, we can also amend your contract (if that’s the case, contact our team).
It depends on your website and the CMS you use. Usually it only takes a modul or plugin, but in some cases it needs to be implemented with a help of a developer.